Refund Policy

Effective Date: [27 June 2025]

At eShopty, we aim to provide quality digital services. However, due to the nature of our services (custom setup, configuration, and activation support), we offer refunds under the following conditions:

Eligible Refunds:

• You have not yet received support or activation assistance

• You cancel your booking within 2 hours of placing your order

• A technical issue on our end prevents service delivery

Non-Refundable:

• Once the service session has started or been completed

• If the issue is due to incompatible or incorrect software provided by the client

Requesting a Refund:

Contact us at support@eshopty.com with your order number. Approved refunds will be processed within 5-10 business days.